On Bus conductors

I've now got used to traveling by BEST buses in Mumbai for daily commuting and have been observing and talking to the bus conductors about their life and experiences. I used to think that the job of a bus conductor is quite simple but looking at the mental and physical effort put in by them, I have come to a conclusion that the job is really a tough one, especially on crowded routes like Sakinaka where the buses are perennially overcrowded.

The job of a bus conductor not just issuing proper tickets to the commuters but management of a lot of things simultaneously, especially during short crowded routes.He has to see that bus waits for adequate time at bus stops, interact with people with all sorts of background for tickets, not allow the bus to be overcrowded, resolve quarrels, give directions to people to reach their destinations and move back and forth the crowded bus aisle where it is nearly impossible to move. The working conditions are pretty harsh with space barely enough to allow him breathe. At times, they get pretty much worse than a factory worker too.

Their work involves problems like getting exact change especially during mornings when everyone is helpless, getting on time for the next assignment, the union issues, manager (HR) issues who cannot understand traffic conditions and schedules things quite impossible to achieve, etc. The introduction of new ticketing system has made matters worse especially when 1 out of 7 ticketing machines doesn't function as required.
All this for a salary starting with around Rs. 12k/ month and a yearly increase w.r.t an inflation adjusted index.

Yet, despite all these harsh work conditions, the bus conductors, most of them, are some of the most humble people around. Most of them love talking to and are glad to discuss all about their jobs and the BEST when they have free time. "It was very smooth & enjoyable some years back when it wasn't so crowded" said one of them while describing change in their work loads.
This Khadi clad public servant, who is is taken for granted by people, remains one of the many unknown faces who make our life comfortable.

Makes me wonder how come the younger generation which has more hospitable working conditions & better salaries are not be so humble.

I simply love this scene from  'Swades' where a combination of stars depict the simple plough.